Alert: Notifications at reduced capacity during COVID-19 restrictions

We are operating at reduced capacity due to the COVID 19 alert level four requirements.

Please only call our 0800 number if someone is at serious risk of harm or has been seriously injured, become seriously ill, or died as a result of work.

For other notifications please complete our online forms at Notify WorkSafe.

For the most hazardous substances, an independent check is required to confirm compliance with controls on those substances. This confirmation is in the form of a compliance certificate. Depending on the type and quantity of substances held, you may require one or more compliance certificates.

Compliance certificates can be issued to:

  • people, e.g. certified handler or approved filler
  • locations, e.g. a store room or manufacturing area
  • plants and equipment, e.g. stationary containers, compressed gas cylinders, tank wagons.

Compliance certificates are issued by compliance certifiers. The person in charge must engage a compliance certifier to do this work.

Find a compliance certifier(external link)

Compliance certifiers and compliance certificates

Duties of a compliance certifier

If a compliance certifier refuses to issue a compliance certificate, it is mandatory for the compliance certifier to tell WorkSafe about the refusal and the reasons for the refusal under regulation 6.23 of the Health and Safety at Work (Hazardous Substances) Regulations 2017(external link).

This fact sheet outlines the duties of a compliance certifier when declining to issue a compliance certificate.

Refusing to issue a compliance certificate (PDF 35 KB)
Notification of refusal to issue a compliance certificate under HSWA (PDF 65 KB)