Malfunctioned hot water faucet caused damage

Energy type: 
Electricity
 
Event summary: 
A hot water faucet malfunctioned causing some damage.

 
Accident ID: 
160502-04
 
Accident date: 
1 May 2016
 
Site: 
Domestic
 
Environment: 
Building
 
Voltage: 
230
 
Equipment: 
Instantaneous water heaters
 
Accident type: 
Electrical mechanical
 
Casualty: 
Non-fatality
 
Injury: 
No injury
 
Property damage level: 
Restricted to the room containing the equipment
 
Outcome of investigation: 

A mains-operated hot water faucet exploded causing moderate damage. On investigation it was discovered that the home owner, or some other person, had altered the internal settings of the unit causing a malfunction and overheating. Energy Safety carried out an audit on the product and all testing documentation appeared to be in order. No further action will be taken and the owner has been advised.